Privacy Policy

Your privacy is important to us

Last Updated: October 24, 2025

Casa Privé ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us, including:

  • •Personal Information: Name, email address, phone number, and payment information when you make a booking
  • •Booking Details: Table package selection, number of guests, event dates, and special requests
  • •Feedback & Communications: Information you provide when contacting us or submitting feedback
  • •Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies

How We Use Your Information

We use the information we collect to:

  • •Process and manage your table bookings and reservations
  • •Send booking confirmations, updates, and event reminders
  • •Process payments and prevent fraudulent transactions
  • •Respond to your inquiries and provide customer support
  • •Send promotional communications about upcoming events (with your consent)
  • •Improve our website, services, and customer experience
  • •Comply with legal obligations and enforce our terms

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • •Secure Socket Layer (SSL) encryption for data transmission
  • •Encrypted storage of sensitive information
  • •Regular security audits and updates
  • •Restricted access to personal information by authorized personnel only

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • •Service Providers: We share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., payment processors, email service providers)
  • •Legal Requirements: When required by law or to protect our rights, property, or safety
  • •Business Transfers: In connection with any merger, sale of company assets, or acquisition

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser, but disabling cookies may affect site functionality.

Types of cookies we use: Essential cookies, Performance cookies, Functional cookies, and Marketing cookies (with consent).

Your Rights & Choices

You have the right to:

  • •Access, update, or delete your personal information
  • •Opt-out of marketing communications at any time
  • •Request a copy of your data
  • •Object to processing of your personal information

To exercise these rights, please contact us using the information below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking and payment information is retained for 7 years in accordance with financial record-keeping requirements.

Children's Privacy

Casa Privé is an adult venue. Our services are not directed to individuals under 21 years of age. We do not knowingly collect personal information from anyone under 21. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: